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Shipping

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number. Click on the tracking number link or contact us through the online form to request an update. Tra

Do you offer free shipping?

We offer fast and free shipping for orders over $100 within the contiguous United States (does not include Hawaii, Alaska, or US territories). Orders shipped outside the United States are subject to taxes and duties that are paid for by the customer.

How do I skip a subscription shipment?

We are happy to assist with instructions on how to cancel your subscription.1. Login into your account [Link to login page]2. Click [Subscriptions]3. Locate your subscription and click [Manage]4. Click [Skip Shipment]. Proceed to complete the steps t

What is your shipping policy?

[No international shipping]. Our standard shipping time within [country/region] is [# of days] business days. Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your lo

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship